xDrip » Features » xDrip & Dexcom » Hard Reset
Warning: This action cannot be undone. Ensure you really need to perform a hard reset before proceeding.
Disable engineering mode. Engineering mode is not required for a hard reset.
G6 can be hard reset using xDrip if the firmware version is 1.6.5.25 or earlier. Transmitters with newer firmware cannot be hard reset without modifications.
Effect of Hard Reset:
The transmitter’s days count, as shown on the system status page, will reset to 0.
Timing for Hard Reset:
Perform the hard reset when you do not have an active session. For example, after stopping a sensor but before starting a new one.
Steps to Hard Reset a Transmitter Using xDrip:
1- Ensure proper connectivity to the transmitter.
2- Disable the Dexcom app as you cannot use both xDrip and the Dexcom app with the same transmitter simultaneously.
3- On the xDrip main screen, tap the treatment (dropper) symbol.
4- This will open a form with a numeric pad. At the bottom right corner, long-press the microphone symbol.
5- A keyboard will appear. Type Hard Reset Transmitter and tap Enter. A confirmation message will appear indicating that the attempt will be made. Do not exit xDrip; the command still needs to be sent to the transmitter.
6- Monitor the system status page. The command may take up to 5 minutes to be submitted to the transmitter. You will see a warning that the hard reset may have failed. Restart your phone or force stop xDrip and then restart it.
7- Delete the transmitter from the list of previously connected Bluetooth devices in your Android settings.
